This Privacy Policy explains how LoreLab ("we", "us", "our"), operated by High Performance, collects, uses, and protects your personal data when you visit lorelab.co or purchase our products.

1. Data We Collect

We collect only what is necessary to deliver our product and improve your experience:

• Name and email address — provided when you purchase the course or sign up.
• Payment information — processed securely by Stripe. We never store your full card details on our servers.
• Usage data — pages visited, browser type, and device information collected via cookies.

2. How We Use Your Data

• To deliver the course and grant you access on Teachable.
• To process payments through Stripe.
• To send transactional emails (purchase confirmation, access details).
• To run advertising campaigns via Meta Pixel.

3. Cookies

We use the Meta Pixel for advertising and analytics purposes. This cookie tracks page visits and conversions to help us serve relevant ads. You can manage cookie preferences in your browser settings or opt out through Your Online Choices.

4. Third-Party Data Processors

Your data may be shared with the following trusted services, solely to operate our business:

• Teachable — course hosting and delivery.
• Stripe — secure payment processing.
• Meta (Facebook) — advertising and conversion tracking.

We do not sell, rent, or trade your personal data to any third parties.

5. GDPR Compliance

We comply with the EU General Data Protection Regulation (GDPR). You have the right to:

• Access your personal data we hold.
• Correct inaccurate or incomplete data.
• Delete your personal data ("right to be forgotten").
• Restrict or object to processing of your data.
• Data portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, email us at support@lorelab.co. We will respond within 30 days.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the course. If you request deletion, we will remove your data within 30 days, except where we are legally required to retain it.

7. Data Security

We use industry-standard measures to protect your data, including encrypted connections (SSL/TLS) and secure third-party processors. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact

If you have questions about this Privacy Policy or your data, reach us at:
support@lorelab.co

High Performance
support@lorelab.co